Return & Refund Policy

Last updated: [Sep.19,2026]

At Curl Monarchy, we want you to be completely satisfied with your purchase. If you’re not happy with your order for any reason, we’re here to help.

Returns

We accept returns within [30] days of delivery.

To be eligible for a return, your item must:

• Be unused and in its original condition
• Be in the original packaging, where applicable
• Include all original accessories and components
• Not show signs of wear, damage, or use
• Be accompanied by your order number or proof of purchase

Items that do not meet these requirements may not be eligible for a refund.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Final-sale or clearance items
• Gift cards
• Personalized or customized products
• Items that have been used, worn, damaged, or altered
• Products that cannot be returned for hygiene or safety reasons after being opened

If you're unsure whether your item qualifies, please contact us before sending it back.

How to Request a Return

To start a return, please contact us at [support@curlmonarchy.com] with:

1. Your order number
2. The item(s) you would like to return
3. The reason for your return
4. Photos of the item, if requested

If your return is approved, we'll provide you with instructions on where and how to send your package.

Please do not send your purchase back without contacting us first. Unauthorized returns may not be accepted.

Return Shipping

Unless the item arrived damaged, defective, or incorrect, the customer is responsible for return shipping costs.

If we made an error with your order or you received a defective/damaged item, please contact us and we'll provide instructions for resolving the issue.

Refunds

Once your returned item is received and inspected, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method.

Please allow [5–10 business days] for your refund to appear in your account after it has been processed. Your bank or payment provider may require additional processing time.

Original shipping charges may be non-refundable, except where required by applicable law or when the return is due to an error on our part.

Damaged or Incorrect Items

Please inspect your order when it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, contact us within [7 days] of delivery at [support@curlmonarchy.com].

Please include your order number and clear photographs of the item and packaging so we can investigate the issue and provide an appropriate resolution.

Exchanges

If you would like to exchange an item, please contact us at [support@curlmonarchy.com].

Exchanges are subject to product availability and the same eligibility requirements outlined in this policy.

Late Returns

Return requests submitted after the applicable return period may not be accepted.

Order Cancellations

If you need to cancel or change an order, please contact us as soon as possible after placing your order.

Because orders may enter processing quickly, we cannot guarantee that cancellation requests can be accommodated once an order has been processed or shipped.

Questions

If you have any questions about our return or refund policy, please contact us:

Email: [support@curlmonarchy.com]
Store: [CURL MONARCHY]
Business Address: [Florida 33025, United States]